FAQ
The questions we hear most often, with clear answers.
How often should I schedule cleaning?
It depends on how the space is used: a family home benefits from weekly or bi-weekly upkeep, a busy business often from more frequent visits. We build the plan around your reality — weekly, bi-weekly or one-time — and adjust it as you go.
Do I need to be present during the cleaning?
It’s not necessary. Most of our clients give us access and go about their day. Our employees have verified background checks and the company is fully insured: your space is in good hands.
How long does a cleaning take?
Duration varies with the size and condition of the space. With your quote, we give you a clear time estimate — and we stick to it.
What products do you use?
Eco-responsible products that are safe for your families, employees, clients and pets. For institutional and healthcare settings, we use approved products that meet the sector’s protocols.
Are you insured?
Yes. The company carries full insurance coverage and every team member has a verified background check. Documents are available on request — and always provided before an institutional contract begins.
Do you offer a guarantee?
Our name is on every job. If the result doesn’t meet your expectations, call us within 24 hours and we’ll come back and make it right at no charge.
How do I get a quote?
Two minutes is all it takes: fill out our online form, attach a few photos if you can, and get a clear price within 24 business hours. Free, with no obligation.
Didn’t find your answer?
Write to us or call — you’ll get a direct reply.